Tiger.com Broker Docs
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  • 👋Welcome!
  • ⭐Getting started
    • First Steps
    • Registration and login
    • Verification
    • Two-factor authentication (2FA)
  • Creating API keys
    • How to switch between exchanges
    • Creating API keys for Binance
    • Creating API keys for Bybit
  • 💸Financial operations
    • Deposit
    • Transferring funds between accounts in Tiger.com Broker
    • Binance Transfer
    • Withdrawal
      • Addresses whitelist
    • Liquidation process
    • What types of margin are available in Tiger.com Broker?
  • 💻Interface
    • Wallet
      • Orders
      • Positions
      • Spot
        • Binance Convert
    • Leverage
    • History
  • 🧑‍🤝‍🧑Referral program
  • 💹OKX Affiliate and New Rewards System
  • ❓Frequently Asked Questions
    • How to deposit your wallet and withdraw Funds?
    • Is it safe to use Tiger.com Broker?
    • Which platforms can you use to connect?
    • How often are saved commissions credited?
    • How many API keys can I create?
    • What is the minimum / maximum deposit?
    • What is the minimum / maximum withdrawal amount?
    • When is the funding fee credited/deducted?
    • How to save even more on fees using BNB token burning?
    • Convert Small Balance to BNB
    • What is the difference between Tiger.com Broker and Tiger.com Terminal accounts?
    • Deposit is not received in Tiger.com Broker
    • How to change the referral code?
    • Commission refund is not received or incorrectly calculated
    • What is the difference between a personal exchange account and the Tiger.com Broker account?
    • I don’t see up-to-date data in the trader’s journal. What should I do?
    • Does Tiger.com Broker charge additional fees for trades?
    • Withdrawal from the broker to external wallets is delayed
    • Orders/Positions are not visible in the Broker's account
    • How to Reset 2FA?
    • How to get rid of "Crypto dust" on Spot?
    • Difference between Leverage on the "Leverage" and "Trader's journal" pages
  • 📬Support
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  1. Frequently Asked Questions

Withdrawal from the broker to external wallets is delayed

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Last updated 3 days ago

This issue is usually caused by high network congestion.

Network load depends on the number of transactions and processing servers at the current moment. Once all required network confirmations are received, the transaction will be considered complete.

You can check network transaction speeds through public sources. We do not have any influence over transaction speed, as blockchain processing depends on multiple factors and participants.

For example, when withdrawing funds from Binance, you can check the selected network’s congestion status on this page. For Bybit withdrawals, check the network status here.

If the withdrawal remains in "Processing" status for more than an hour, please contact us at broker.support@tiger.com from the email linked to your Tiger.com Broker account. Go to the History - Transactions page, left-click once on the transaction in question, copy the Tiger.com ID, and send it to us:

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