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  1. Financial operations
  2. Withdrawal

Withdrawal PIN protection

A PIN code is an additional layer of security for withdrawals. It helps protect your funds even if an unauthorized person gains access to your account.

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Last updated 1 month ago

How does the PIN code work?

  • It is required for all withdrawals if the feature is enabled.

  • It is not displayed in your account.

  • It cannot be changed or recovered in the usual way. Reset is only possible via identity verification.

  • For security reasons, after 4 incorrect attempts, withdrawals will be suspended for 24 hours.

How to enable a PIN code?

  1. Go to your profile settings.

  2. Enable the Withdrawal PIN protection option.

  3. Create and enter your PIN code. Store it in a safe place — it cannot be recovered!

Your PIN must not be a simple sequence (e.g., 123456, 111111, 000000, 654321).

Important:

If you forget your PIN code: use the reset function by verifying your identity either on your own or via email support at broker.support@tiger.com.

After changing your password, withdrawals will be placed on a 24-hour hold.

Our support team will never ask for your password, PIN code, authorization codes, phone number, or authenticator details. We will also never ask you to transfer assets — including cash, crypto, or any other form — to us or to any third parties.

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