# Withdrawal PIN protection

#### How does the PIN code work?

* It is required for all withdrawals if the feature is enabled.
* It is not displayed in your account.
* It cannot be changed or recovered in the usual way. Reset is only possible via identity verification.
* For security reasons, after 4 incorrect attempts, withdrawals will be suspended for 24 hours.

<figure><img src="/files/US28WZP3lKRz2NIkw5ab" alt=""><figcaption></figcaption></figure>

#### How to enable a PIN code?

1. Go to your profile settings.
2. Enable the Withdrawal PIN protection option.
3. Create and enter your PIN code. Store it in a safe place — it cannot be recovered!

{% hint style="info" %}
Your PIN must not be a simple sequence (e.g., 123456, 111111, 000000, 654321).
{% endhint %}

<figure><img src="/files/wu78trLFdibr8GwyqBys" alt=""><figcaption></figcaption></figure>

#### Important:

If you forget your PIN code: use the reset function by verifying your identity either on your own or via email support at <mark style="color:blue;"><broker.support@tiger.com>.</mark>

After changing your password, withdrawals will be placed on a 24-hour hold.

{% hint style="info" %} <mark style="color:red;">Our support team will never ask for your password, PIN code, authorization codes, phone number, or authenticator details. We will also never ask you to transfer assets — including cash, crypto, or any other form — to us or to any third parties.</mark>
{% endhint %}


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