Deposit is not received in Tiger.com Broker
Last updated
Last updated
The processing speed of transactions depends on network congestion, which is influenced by the number of transactions and processing servers at any given time.
Once all network confirmations are received, the transaction will be considered completed.
You can check the transaction speed in public sources. We have no control over the transaction speed itself, as it depends on multiple factors and participants within the blockchain network.
For example, if you are withdrawing funds from Binance, you can check the congestion status of the selected network on the .
If the network status is normal, but the funds have not arrived within an hour, please contact us at broker.support@tiger.com from the email associated with your Tiger.com Broker account and provide the following details:
A text version of the transaction link (txID)
The network used for the transfer
A screenshot of the Deposit page showing the selected coin, network, and the recorded deposit address (as shown in the example):