I don’t see up-to-date data in the trader’s journal. What should I do?

This issue may be caused by a lost connection to the exchange. You can restore the connection in your profile settings by selecting "Update trade history." Please note that when updating, you can choose for which exchange the update will be applied:

The trade history update may take up to 40 minutes. If the issue persists after the update is complete, please contact our support team at [email protected] and provide the following details for further investigation:

  • Your Tiger.com Broker account UID

  • Screenshots of the current display

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