YubiKey security key

It's a hardware security key that provides an additional layer of protection for the user. It can be used to confirm withdrawal operations.

Key features

• Link up to 5 security keys to your account.

• Confirm withdrawals using any active key.

• Signature timeout — 5 minutes.

• Support for YubiKey and PassKey.

---

How to add a security key

Important! You must activate the PIN code feature before linking a security key.

1. Go to Settings → Security Key.

2. If no keys are linked, the status will display “Not linked”. The “Link” button is active only if the PIN code is enabled.

3. If at least one key is linked, the status will display “Linked”, and the “Add key” button will be available.

4. If 5 keys are already linked, the button becomes inactive, with the message: “Maximum 5 keys”.

5. The key list displays: number, name, creation date, last usage, and the Delete button.

6. When deleting a key, a confirmation modal opens (if the key was used before).

Recommendation: Use at least 2 security keys for extra protection.

To add a key:

Click “Add key” → a modal window opens → confirm via PIN code.

---

How to delete a security key

1. In the key list, click the delete (✖) icon.

2. Follow the instructions in the confirmation modal.

---

Confirming withdrawals with a security key

1. Go to the Withdrawal page and start the withdrawal process.

2. A confirmation modal will appear → connect your previously linked security key.

3. After successful signing, the next step opens → enter your PIN code and 2FA.

4. If an error occurs, you’ll see the message “Connection interrupted”.

Important!

• Security key confirmation for withdrawals is not available on the mobile site. Please use the full site version.

• Security key confirmation is not supported in the Tiger Control app.

---

24-hour withdrawal lock

Withdrawals are blocked for 24 hours in the following cases:

• Linking a second or subsequent key (if confirmation is done with a new key).

• Deleting any key.

Important! No withdrawal lock is applied when linking the first key.

---

Lost access to security keys

• If one key is lost:

  • Deletion must be confirmed with another active key.

  • Withdrawals are blocked for 24 hours.

• If all keys are lost:

  • Reset is possible only via identity verification in Sumsub (documents + selfie).

  • All keys are deleted.

  • Withdrawals are blocked for 24 hours.